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$169.99
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Supports online firmware upgrades to ensure compatibility with the latest devices.
The AC cord has double insulation protection, and the product is UL and CB certified for safe use.
We recommend using the provided AC cord or a standard C7 2-pin AC cord with a current rating greater than 4.0A.
To achieve power levels above 100W, use an E-Marker USB-C cable. Note that Apple's Thunderbolt cables support only up to 60W.
The power distribution shown is for illustrative purposes only. OTA upgrades or different firmware versions may result in optimizations and variations in power distribution.
Due to proprietary charging protocols, the Surface Laptop Studio 2, Dell XPS 15 (9500/9510), Dell Alienware X14, and Dell Mobile Precision 5570 cannot be charged at full speed.
Select "Settings" > "Mode" > "AI Power Mode" on the charger screen. In AI Power Mode (also the default mode), the charger automatically detects the voltage of the connected device, identifies device power requirements (high, medium, or low), and adjusts power distribution accordingly for optimal charging efficiency.
On the charger screen, select "Settings" > "Wi-Fi" and turn on Wi-Fi using the knob. On the phone used to log in to the app, make sure Bluetooth has been enabled. Then add the charger to the app and follow the in-app instructions to complete the setup.
To solve this problem:
a. Check whether the Wi-Fi name and password configured in the app are correct. The name and password are case-sensitive and space-sensitive.
b. Check whether the network is 2.4GHz. The charger only supports 2.4GHz networks, not 5GHz networks.
c. Check whether the network signal is normal. Abnormal signals may cause connection failures.
d. Check whether Bluetooth is enabled on the phone. To configure the network, connect to Bluetooth first.
e. After connecting to Wi-Fi, do not select "Wi-Fi" in the "Settings" menu again. The Wi-Fi signal will be transmitted again, and the Wi-Fi will be disconnected.
The power, voltage, and current on the app are obtained from the cloud to which the charger reports at a specified time. There may be data inconsistencies due to time variance.
The charger's sampling takes place inside the charger, while POWER-Z's sampling takes place at the charger's output or the device's input, which means a loss of power. In addition, the charger's readings have only one decimal place, while POWER-Z's readings have four decimal places.
The clock screensaver is displayed when the following conditions are met:
• The charger connects to Wi-Fi.
• The screen timeout is not set to "Always On."
• The screensaver is set to "Clock Screensaver" and the timeout time is reached.
• The charger screen is not manually turned off.
The charger might not have received the deletion command due to network errors of the phone or charger. To solve this problem:
a. Reconnect the power cord of the charger.
b. Access "Settings" > "Wi-Fi" to connect to the Wi-Fi again.
Possible causes:
• The device is connecting to ports other than C1. Only the C1 port supports 140W output. To connect to the C1 port, make sure to use cables with a power rating of 140W or higher.
• Incorrect cables are used for charging Apple MacBook Pro (16"). To achieve 140W output power, Apple MacBook Pro (16") with M1 or M2 chips must use USB-C to MagSafe cables for charging, while Apple MacBook Pro (16") with M3 chips can use USB-C to USB-C or USB-C to MagSafe cables for charging.
• The charging power is related to the device battery level. When the device battery level is almost full, the charging power is reduced to protect the device.
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