Obstacle Avoidance Ability - To maximize the C10 robot vacuum's cleaning performance, please remove any loose objects, such as wires, small toys, socks, and clothes, from the floor to prevent the robot from vacuuming them. Additionally, it is recommended to tie up curtains so the robot can easily pass through them as it performs cleaning tasks. Note: If you have too many small items at home or do not want the robot to clean certain areas, please set up No-Go zones in the app to prevent the robot from entering these areas.
Dynamic Obstacles - People or pets that are constantly moving may affect the navigation accuracy of the C10 robot vacuum. Therefore, please avoid standing in front of the robot for an extended time. Additionally, please avoid moving large objects, such as boxes and furniture, during the robot's cleaning process, as this may result in the robot not cleaning the area during its cleaning session

- If you have pets or kids, use Turbo or Max suction mode and set the empty frequency to higher via the eufy Clean app for better cleaning performance.
- For carpet cleaning, it is recommended to use the "Zone Cleaning" feature to increase the robot's vacuuming frequency and increase the robot's suction level.
- Enable the BoostIQ setting.
- Increase the robot's auto-empty frequency.
- Regularly clean and maintain accessories to ensure the robot's optimal cleaning performance.

- Collect Small Objects: Collect cords, socks, toys, towels, clothes etc.
- Customizable No-Go Zones: For carpets with a long-pile or those that are particularly light and thin, create no-go zones within the app. This prevents the robot from getting trapped or tangled in carpet fibers.
- Auto-return Cleaning Feature: Enable the Auto-return cleaning feature to ensure that the cleaning process will not be interrupted.

- Please disconnect the power supply, then gently wipe the base station and the main unit's charging pins with a cloth. Wait until they are dry before placing the machine on the base station for charging.
- Please ensure that the base station's plug is properly inserted into place.
- Please ensure that the pins of the robot vacuum and the pins of the base station are correctly connected.

- 2.4GHz Wi-Fi Required: Please make sure your home network is set up for 2.4Ghz Wi-Fi.
- Reconnect Wi-Fi: Reconnect to ensure the network is successfully configured.
- Try Hotspot/Another Wi-Fi: Try using a hotspot or switch to another Wi-Fi network for configuration. If it still fails, please contact eufy customer support for assistance.

Once the C10 maps your home, it detects corners during cleaning and activates its "Active Side Brush" to sweep debris from tight spaces. This enhances corner coverage and improves cleaning efficiency.

- Avoid Carpet Placement: Ensure the base station is placed on a hard, even surface—avoid setting it on carpet.
- Check for Obstructions: Inspect the side wheels and the swivel wheel at the bottom for trapped hair or debris. Clean them and try again.
- Optimize Station Placement: Position the base station against a wall with no large obstacles around it to allow for proper docking and recharging.